Privacy Policy
Last Updated: 31 August 2026
IDEAS Holding (“IDEAS,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit ideasholding.com, contact us through the website, communicate with us, or inquire about our products and services.
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Full name
Company or organization name
Job title
Email address
Telephone or mobile number
Country or location
Information submitted through contact, inquiry, demonstration, or quotation request forms
Details regarding your business requirements or requested services
Communications and correspondence with us
Any other information you voluntarily provide
We may also automatically collect certain technical information when you visit our website, such as:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of access
Referring website or source
General website usage and interaction information
Cookie and analytics information, where applicable
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries, requests, and communications
Provide information about our products, solutions, and services
Prepare quotations, proposals, demonstrations, or consultations
Communicate with prospective and existing customers
Deliver and improve our products and services
Provide customer support and technical assistance
Manage our business and customer relationships
Improve the functionality, performance, security, and user experience of our website
Analyze website usage and visitor trends
Prevent fraud, misuse, security incidents, and unauthorized access
Maintain appropriate business and administrative records
Comply with applicable legal, regulatory, and contractual requirements
Send marketing or promotional communications where permitted by applicable law and, where required, with your consent
We will not use personal information for purposes that are materially incompatible with the purposes for which it was collected unless permitted or required by applicable law.
3. Legal Basis and Data Protection
We process personal information in accordance with applicable laws and regulations in the Kingdom of Bahrain, including the Personal Data Protection Law (Law No. 30 of 2018), as amended and supplemented from time to time, where applicable.
Depending on the circumstances, personal information may be processed based on your consent, the performance or preparation of a contractual relationship, compliance with legal obligations, or other lawful grounds permitted under applicable data protection laws.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, improve performance, and support analytics or other website services.
Cookies may include:
Essential Cookies – required for the website to operate correctly.
Functional Cookies – used to remember certain preferences and improve functionality.
Analytics Cookies – used to understand how visitors interact with the website.
Marketing Cookies – where applicable, used to measure campaigns or provide relevant marketing content.
Where required by applicable law, non-essential cookies will be used subject to the appropriate consent.
You may also control or delete cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Third-Party Services
We may use trusted third-party service providers to support the operation of our website and business, including services related to:
Website hosting
Cloud infrastructure
Email and communications
Website analytics
Customer relationship management
Cybersecurity
Technical support
Marketing and digital services
These providers may process information on our behalf where necessary to provide their services.
We expect service providers handling personal information on our behalf to implement appropriate privacy and security measures and to process such information in accordance with applicable contractual and legal requirements.
6. Sharing and Disclosure of Information
We do not sell or rent your personal information.
We may disclose personal information where reasonably necessary to:
Our authorized employees and personnel
Affiliated entities where necessary for legitimate business operations
Service providers and professional advisers
Technology and infrastructure providers
Government authorities, regulators, courts, or law-enforcement authorities where required by law
Protect our rights, property, systems, customers, employees, or other persons
Facilitate a merger, acquisition, restructuring, financing, sale, or transfer of all or part of our business, subject to applicable legal requirements
Personal information will only be disclosed to the extent reasonably necessary for the relevant purpose.
7. International Data Transfers
Some technology, hosting, cloud, communications, or other service providers used by us may process or store information outside the Kingdom of Bahrain.
Where personal information is transferred internationally, we will take reasonable measures to ensure that such transfers are handled in accordance with applicable Bahrain data protection requirements and that appropriate safeguards are applied where required.
8. Data Security
We take reasonable administrative, organizational, and technical measures designed to protect personal information against:
Unauthorized access
Unauthorized disclosure
Loss or destruction
Alteration
Misuse
Accidental disclosure
Other unauthorized processing
However, no website, electronic communication, or internet-based system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect information, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including business, contractual, operational, legal, accounting, security, and regulatory requirements.
When personal information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our applicable procedures and legal obligations.
10. Your Rights
Subject to applicable law and any relevant exceptions, you may have rights regarding your personal information, including the right to:
Request information regarding the personal data we process about you
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion or blocking of personal information in certain circumstances
Object to or restrict certain processing activities where legally applicable
Withdraw consent where processing is based on consent
Object to certain direct marketing communications
Exercise other rights available under applicable data protection laws
Requests may be submitted using the contact information provided below.
We may need to verify your identity before processing certain requests.
11. Marketing Communications
Where permitted by law, we may occasionally send information about our products, services, solutions, events, promotions, or business updates.
You may opt out of receiving marketing communications at any time by following the unsubscribe instructions contained in the communication or by contacting us.
Opting out of marketing communications will not prevent us from sending essential transactional, contractual, service-related, security, or administrative communications.
12. Third-Party Websites and Links
Our website may contain links to websites, platforms, applications, or services operated by third parties.
We are not responsible for the privacy practices, security, availability, or content of third-party websites or services. We encourage users to review the applicable privacy policies before providing personal information to third parties.
13. Children's Privacy
Our website and business services are primarily intended for businesses and professional users and are not designed to knowingly collect personal information directly from children.
If we become aware that personal information relating to a child has been collected through the website in circumstances requiring parental or guardian authorization, we will take appropriate measures in accordance with applicable law.
14. Healthcare and Other Sensitive Information
Certain IDEAS products and solutions may serve healthcare organizations or other industries that process sensitive or confidential information.
This website Privacy Policy primarily governs information collected through the IDEAS Holding corporate website and related general business communications.
Personal, medical, patient, employee, customer, or other information processed through individual IDEAS software platforms or customer systems may be subject to separate contractual terms, privacy notices, data-processing arrangements, and applicable sector-specific requirements.
Where IDEAS processes personal information on behalf of a customer through such systems, the relevant customer may act as the responsible data controller and IDEAS may act as a service provider or data processor, as applicable.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, website functionality, business practices, technology, or applicable legal and regulatory requirements.
Any updated version will be published on this website with a revised “Last Updated” date.
We encourage users to review this Privacy Policy periodically.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:
IDEAS Holding Group
Building 3358, Road 2845, Block 428
Seef Area, Manama
Kingdom of Bahrain
Email: info@ideasholding.com
Telephone: +973 37774888
When submitting a privacy-related request, please provide sufficient information to allow us to understand and appropriately respond to your request.
